Program Cancellation / Transfer Policy
Due to advanced planning requirements by program participants and Monroe staff, it is necessary that we administer the following policy:
Registrations may be cancelled within one business day from the time of phone or online registration with no penalty. Please call the Monroe registrar at 434-361-1500 for assistance.
If for any reason you are not accepted into a program, any payments you have submitted will be refunded in full.
If you choose to transfer to another program you may do so one time, with no fee, as long as the transfer is complete more than 14 days before the start of the program. If you transfer within 14 days of the program a fee of $100 will apply.
If you cancel your program 30 days or more before the start of the program a $100 fee will apply. If you cancel between 29 - 10 days, we will issue a non-refundable credit voucher (less $100 change fee) that can be used towards another program of equal value, within one year of the issue date.
If you cancel less than 10 days before a program starts, if you leave a program early for any reason, or if you do not show up, no refund or credit voucher will be Issued. In emergency circumstances, please contact our Program Registrar at 434-361-1500.
Monroe Institute reserves the right to cancel a program 30 days in advance of the program date if there is not sufficient enrollment or for other unforeseen circumstances. If we cancel your program, you will be notified and given the option to transfer payment to another program or to receive a full refund.
NOTE: We recommend that you do NOT book a flight until 30 days before your program starts. Monroe will not be responsible for costs incurred due to cancellations.
In the past, many participants have entered our programs with the expectation that they would achieve an out-of-body state. While our programs do aid many individuals towards this goal, we must stress strongly that we offer no guarantees that the sessions and the continued exercises at home will result in an out-of-body experience. The variation between individuals is too significant for Monroe to make predictions or guarantees.
Monroe programs are not therapeutic in design, intent, or methodology and are not a substitute for medical treatment, psychotherapy, or any health program. We retain the right to determine if a participant may or may not continue with our sessions and program. If we deem an individual unsuited for continuation in a session or in the entire program, we will return the balance of his/her fee on a pro-rated basis.
Monroe Policy on Participant Use of Alcohol, Marijuana or other Illicit Drugs during Programs
It has consistently been Monroe’s policy to strongly discourage the use of alcohol and illegal drugs by participants during MONROE programs. The issue with use of mind-altering substance during a program goes to the heart of Monroe’s integrity.
Integrity of the experience:
Monroe’s goal is to teach participants the tools to experience, explore and control various states of consciousness. Participants who use drugs or alcohol can never be sure if their experience was the result of the exercise or a substance. They cheat themselves of knowing that the skill they learned was valuable and replicable.
Integrity of the group:
Use of alcohol and/or drugs has a negative effect on group energy and group dynamic. Behaviors often change when one is under the influence. Other participants may notice this behavior change, smell alcohol/marijuana, etc., and it breaks the understanding of trust agreed to by the entire group at the beginning of each program. Users often withdraw from the group in order to use and condone each other’s discouraged activity. This impacts group cohesion and support.
Integrity of support:
Our trainers are qualified to help participants understand and navigate their experiences with Hemi-Sync and SAM. This would not be the case should alcohol, THC, etc., be involved. Our intent for the programs is that the source of the experience be the person with support from Hemi-Sync or SAM.
For the purposes of attending a Monroe program, we request that any participant who normally uses cannabis for alleviating pain, use an alternative non mind-altering pain reliever during the program.
Reminder: During the first evening of all Monroe residential programs when other introductory information and logistics are covered with the group, trainers will bring up this policy, specifically mentioning:
Use of alcohol, marijuana and/or any other illicit substances is not permitted at any Monroe residential programs. Should the use of alcohol or other drugs become a disruption to the group, participants will be asked to leave the program.